FAQ: Q1.Can I have a sample order for the loudspeaker? A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable. Q2.What about the lead time? A: Sample needs 3-5 days, and mass production time needs 2-3 weeks from the confirmation of deposit. Q3.Do you have any MOQ limit for loudspeaker orders? A: MOQ 6 PCS. Q4.How do you ship the goods and how long does it take to arrive? A: We usually ship by Sea.It usually takes 30-45 days to arrive.The airline is also optional. Q5.How do I proceed with an order for a loudspeaker? A: Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, the customer confirms the samples and places a deposit for a formal order. Fourthly We arrange the production. Q6.Is it OK to print my logo on loudspeaker products? A: Yes.Please inform us formally before our production and confirm the design first based on our sample. Q7: Do you offer a guarantee for the products? A: Yes, we offer a 1-year warranty on our products. Q8: How do we deal with the fault? A: Firstly, our products are produced in a strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new products with new orders for small quantities. Or we can discuss the solution including a re-call according to the real situation. |